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Sharing is good.

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Sharing is good.

Nothing in life is quite as good as sharing. Unless of course it’s a single towel between friends on a cold, windy morning as you try to get into your wetsuit.
We send out an automated feedback e-mail to every customer who surfs with us, be it Newquay or Bali. When we get a moment we like to share them here on our blog.
Location: Surf and Yoga – Morocco
From: Barbara from New York
Date of feedback: 20th January 2011
My accommodation on the Surf and Yoga holiday in Morocco was a lovely peaceful home with good energy, great company and delicious food. I absolutely loved the coastal views, especially during the sunrise/sunset yoga. It was unfortunately a bit too cold in the evenings to go swimming in the pool… any plans to install a hot tub? 🙂
As mentioned, at first I didn’t have a lot of interest in surfing during my trip, as I’m nervous in the ocean and have only tried bodyboarding (years ago.) But Youness’s instruction was exceptional; he was super patient and articulate in describing the mechanics of surfing. I was riding waves (even a few unbroken ones) by the 4th day and conquered my fears about the swell. Such a great, unexpected experience.
I loved those hearty meals! Especially “fish night”. Shane really mixed it up and kept each dinner thematically interesting. I also loved his morning smoothies and juices.
Overall the staff was friendly and booking online was easy. What a wonderful trip to Morocco – and who’d knew I’d fall in love with surfing. I really just wanted the twice daily yoga initially… hope to get back sooner than a year from now – will keep you posted!
Best, Barbara
Location: Longboard Coaching Week – Morocco
From: Nick from Bath, UK.
Date of feedback: 20th January 2011
Thank you for the email, I had very enjoyable stay in Morocco. The trip
was exactly what I wanted and the service provided by all the staff at
the camp was excellent, I was made to feel very much at home from
arriving at the airport. The accommodation was clean and very relaxing,
surf coaching was good with staff being open to questions at any time of
the day. Food and drink was very good, particularly the evening meal,
which gave an opportunity for everyone to chat about the days
experiences and plan the next one. Overall I would thoroughly recommend
friends to stay at the surf camp at Tamaraght.
Thanks again for being so swift and accommodating to any emails I sent.
I look forward to booking another trip with you in the future.
Kind regards, Nick
Location: Tamraght Surf Villa – Morocco
From: Matt from Wales.
Date of feedback: 27th January 2011
Accommodation was basic but perfectly adequate, clean and tidy for Morocco. Surf coaching was superb, Chris is a real people person and without being Hitler really gets the best out of people abilities. Food/drink was fantastic. This really was the icing on the cake, and I couldn’t fault the food at all, and always plenty of it.
Customer service in Morocco and in the UK was spot on. I would say your customer service is about the best in the industry. You certainly dont collect the money and run. Pre-trip and post trip the customer service has been seamless.
Cheers Matt.

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